These terms are intended to make the allocation of responsibility clear: you control the workloads, the agents, the exposed services, and the costs they generate.
By using Virtustructure, you agree that the platform is infrastructure for your workloads, not a substitute for your own legal, security, compliance, or operational controls.
Virtustructure provides a managed platform for hosting containers, AI agents, workflows, websites, APIs, and related infrastructure. The service may allow those environments to be accessible remotely depending on how you configure them, what services you expose, and what networking or authentication settings you apply.
You may use the platform to host and operate your own workloads, but you remain fully responsible for what you deploy, how it is configured, and who can access it.
You are responsible for maintaining the confidentiality of your account credentials, API keys, secrets, tokens, model credentials, deployment settings, and any other sensitive material used in your environment.
If your credentials, model keys, infrastructure secrets, or third-party tokens are leaked, misused, or compromised, you are responsible for the resulting activity, access, charges, losses, and remediation costs associated with your environment, except to the extent caused directly by our breach of these terms or applicable law.
You are solely responsible for the instructions you give to agents, the automations you enable, the content they generate, the actions they take, and the downstream effects of those actions. That includes code changes, communications, API calls, external integrations, data access, and any websites, services, or tools your agents operate.
Virtustructure is not responsible for the legality, accuracy, safety, security, or consequences of user behavior, agent behavior, or hosted workloads. You must ensure that your use of the platform complies with applicable law, contract obligations, intellectual property rights, privacy requirements, and any obligations you owe to customers, partners, or regulators.
You are responsible for securing your hosted containers, networks, authentication layers, deployed code, stored data, exposed endpoints, and connected third-party services. That includes managing access control, rotation of keys and credentials, encryption choices, patching, monitoring, and incident response within the environments you control.
We may provide infrastructure features, but we do not assume responsibility for your security architecture, your application security, or incidents arising from your own configurations, workloads, exposed services, or operational practices.
You are responsible for all usage and costs associated with your account and hosted environments, including platform charges, model or LLM usage, third-party API costs, cloud or infrastructure fees, bandwidth, storage, logging, and incident-related usage caused by your deployments, exposed services, or compromised credentials.
If your agents consume tokens, call external APIs, trigger infrastructure spend, or continue operating due to your settings or keys, those costs remain your responsibility.
The platform is provided on an as-is and as-available basis to the maximum extent permitted by law. We do not guarantee uninterrupted availability, perfect security, error-free operation, or that hosted agents will behave as intended.
To the maximum extent permitted by law, Virtustructure will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, data, or security incidents arising from your use of the service, your hosted workloads, user actions, agent actions, exposed services, credential leaks, or third-party providers.
You agree to defend, indemnify, and hold harmless Virtustructure and its affiliates, officers, employees, and service providers from claims, liabilities, damages, losses, and expenses arising out of or related to your use of the platform, your hosted workloads, your agents, your content, your violations of law, or your breach of these terms.